Privacy Policy – peso123 Casino

1 Introduction

peso123 ("we," "us," or "the Platform") is committed to protecting the privacy and personal data of all players who use the peso123 online casino platform. This Privacy Policy describes how peso123 collects, uses, stores, shares, and protects personal data in connection with the operation of our platform and the provision of our services to Filipino players.

This Privacy Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. It should be read together with our Terms & Conditions.

If you have any questions about how peso123 handles your personal data, please contact us through the Support page.

2 Personal Data We Collect

peso123 collects the following categories of personal data from players:

peso123 does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance purposes.

3 How We Collect Your Data

peso123 collects personal data through the following means:

• Direct collection — data you provide when registering an account, completing KYC verification, making deposits or withdrawals, or contacting our support team;
• Automated collection — technical and usage data collected automatically through cookies, log files, and similar tracking technologies when you access the peso123 platform;
• Third-party sources — identity verification data from licensed KYC service providers, fraud prevention data from anti-money laundering screening services, and payment data from our payment processing partners (GCash, Maya, and Philippine banking partners).

4 Purpose of Processing

peso123 processes your personal data for the following purposes:

• To create, verify, and manage your peso123 player account;
• To process deposits, withdrawals, and other financial transactions in Philippine Peso (PHP);
• To conduct identity verification (KYC) and age verification (21+ requirement) as required by PAGCOR regulatory guidelines;
• To comply with anti-money laundering (AML) and counter-terrorism financing (CTF) obligations under Philippine law;
• To detect, investigate, and prevent fraud, cheating, collusion, and other prohibited conduct on the platform;
• To provide customer support and respond to your inquiries;
• To send you transactional communications relating to your account, deposits, withdrawals, and security alerts;
• To send you marketing communications about peso123 promotions and offers, where you have consented to receive such communications;
• To analyze platform usage and improve the peso123 user experience;
• To comply with applicable legal and regulatory obligations.

5 Legal Basis for Processing

peso123 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity — processing required to perform our obligations under the Terms & Conditions you have agreed to, including account management and payment processing;
• Legal obligation — processing required to comply with applicable Philippine laws and PAGCOR regulatory requirements, including KYC, AML, and CTF obligations;
• Legitimate interests — processing necessary for fraud prevention, platform security, and improving our services, where such interests are not overridden by your privacy rights;
• Consent — processing for marketing communications, where you have provided explicit consent. You may withdraw this consent at any time.

6 Data Sharing & Disclosure

peso123 does not sell or rent your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• KYC and identity verification providers — licensed third-party services used to verify your identity and age;
• Payment processors — GCash, Maya, and Philippine banking partners used to process your deposits and withdrawals;
• AML and fraud screening services — providers used to screen transactions for money laundering and fraud indicators;
• IT and platform service providers — cloud hosting, data storage, and cybersecurity service providers operating under strict data processing agreements;
• Regulatory authorities — PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities, where required by law or regulatory instruction;
• Law enforcement — where required by a valid court order, subpoena, or other lawful process.

7 Data Retention

peso123 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and identity data — retained for a minimum of five (5) years following account closure, as required by PAGCOR and AMLC regulations;
• Financial transaction records — retained for a minimum of five (5) years from the date of each transaction, in compliance with AML record-keeping requirements;
• Support communications — retained for two (2) years from the date of the communication;
• Technical and usage logs — retained for up to twelve (12) months, unless required for longer periods for fraud investigation or legal proceedings.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with peso123's data disposal procedures.

8 Security Measures

peso123 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction, including:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the peso123 platform;
• Encryption of sensitive data at rest, including identity documents and financial records;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security assessments, vulnerability scanning, and penetration testing of platform infrastructure;
• Multi-factor authentication requirements for administrative access to systems containing personal data;
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

9 Cookies & Tracking Technologies

peso123 uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies may be set when you access peso123:

• Strictly necessary cookies — essential for platform functionality, including session management and security. These cannot be disabled.
• Performance cookies — used to collect anonymized data about how players use the platform, helping us identify and fix issues and improve user experience.
• Functional cookies — used to remember your preferences, such as language settings and display options.
• Analytics cookies — used to understand aggregate usage patterns on the peso123 platform. Data collected is anonymized and not linked to individual player identities.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the peso123 platform.

10 Your Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by peso123:

• Right to be informed — the right to know what personal data peso123 collects and how it is used;
• Right of access — the right to request a copy of the personal data peso123 holds about you;
• Right to rectification — the right to request correction of inaccurate or incomplete personal data;
• Right to erasure — the right to request deletion of your personal data, subject to our legal retention obligations;
• Right to object — the right to object to processing of your personal data for direct marketing purposes;
• Right to data portability — the right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint — the right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please submit a request through the peso123 Support page. We will respond to verified requests within the timeframes prescribed by the Data Privacy Act of 2012.

11 Children's Privacy

The peso123 platform is strictly intended for persons aged 21 years and above, in accordance with Philippine law and PAGCOR regulatory requirements. peso123 does not knowingly collect personal data from individuals under the age of 21.

If peso123 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on peso123, please notify us immediately through the Support page.

12 Amendments to This Policy

peso123 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, we will notify registered players via email or platform notification prior to the changes taking effect.

The "Last updated" date at the top of this page indicates when this Privacy Policy was most recently revised. Your continued use of the peso123 platform following any amendment constitutes your acceptance of the revised Privacy Policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by peso123, please contact our Data Protection Officer through the following channel:

• Support Page: peso123 Support
• Email: [email protected]

peso123 aims to acknowledge all privacy-related inquiries within three (3) business days and to resolve them within the timeframes required under the Data Privacy Act of 2012. You also have the right to escalate unresolved complaints to the National Privacy Commission (NPC) of the Philippines.